Accessibility and Friction: Making Technology Work for Mental IllnessMental Health Awareness Week coincides with Global Accessibility Awareness Day on Thursday. And while I get as weary of awareness days as…May 15, 20231May 15, 20231
Building together: Experian’s Support Hub as a case study in the value of co-productionBuilding Support Hub, Experian’s tell it once platform that allows disabled consumers to tell multiple firms about their support needs from…May 2, 2023May 2, 2023
Support Hub: Making Accessibility Accessible for Disabled CustomersFor the last two years I have been working on the most exciting project of my working life. And I can finally talk about it. In fact, one…Apr 25, 2023Apr 25, 2023
Protection FROM what? Protection FOR what?Last week I had the privilege of being part of a panel at the STEP Global Conference. Our subject was protecting people in vulnerable…Jul 12, 2022Jul 12, 2022
Building Bridges: A Project to Enable Better Services to Create Better Lives for Disabled PeopleFull text of the paper outlining the process behind the building of WhatWeNeed.SupportJun 27, 2022Jun 27, 2022
WhatWeNeed.Support:You know that scene in movies when after struggling through sweaty stifling months in the city the protagonists finally make it to summer…Jun 27, 20221Jun 27, 20221
Curiosity is an Existential Issue But to Make the World More Curious You Need To Change Many…Most people would agree that the world needs to be more curious. We face more and more wicked existential threats than ever before. And we…Jun 7, 2022Jun 7, 2022
Alone In a Crowded Room: Mental Illness and Loneliness in the WorkplaceText of a talk for Experian UK’s “every Mind” Network for Mental Health Awareness Week. You can download slides here. You can find my book…May 11, 20221May 11, 20221
The Wheelchair and the Whale: final eschatology and the absence-yet-presence of disabled people…This is the full text of a paper for the Conference “Worlds Ending — Ending Worlds” at the University of Heidelberg’s Centre for…Apr 30, 2022Apr 30, 2022
The Horizon of Care: how to maximize people’s engagement with the issues you care aboutHow do we enable, encourage, and empower people to engage with a cause? That for me is the fundamental wicked problem we face as a world. I…Apr 14, 20221Apr 14, 20221
