Building Support Hub, Experian’s tell it once platform that allows disabled consumers to tell multiple firms about their support needs from one platform and then have their needs met the next time they deal with those firms, to its current pilot stage has been a really interesting exercise in co-production. …

For the last two years I have been working on the most exciting project of my working life. And I can finally talk about it. In fact, one of the reasons you have seen less of me online the past two years has been because I have been working on…

Last week I had the privilege of being part of a panel at the STEP Global Conference. Our subject was protecting people in vulnerable situations. I was absolutely thrilled to use this to reflect on exactly what protection means, and how too often it can be part of the harm…

Full text of the paper outlining the process behind the building of WhatWeNeed.Support — Summary Disabled people are often unable to access basic services that others take for granted, leading to worse service, more frustration, and worse life outcomes than others experience. A group containing lived experience experts, researchers, industry figures, developers, and charities has produced a list of support needs. It lays out types…

You know that scene in movies when after struggling through sweaty stifling months in the city the protagonists finally make it to summer by the seaside and throw their clothes over their shoulders as they run naked and free into the water? That…only being able to reveal after the best…

Most people would agree that the world needs to be more curious. We face more and more wicked existential threats than ever before. And we don’t know where to start solving many of them. If we aren’t more curious, we will continue in our cluelessness. …

Text of a talk for Experian UK’s “every Mind” Network for Mental Health Awareness Week. You can download slides here. You can find my book Our Dreams Make Different Shapes here. Key points Living with mental illness can leave us least lonely when we are most alone, and most lonely…

This is the full text of a paper for the Conference “Worlds Ending — Ending Worlds” at the University of Heidelberg’s Centre for Apocalypse and Post Apocalypse Studies. I’m based in the Humanities Division at Oxford University. This means that in 2025 I, like thousands of my colleagues, will move…

How do we enable, encourage, and empower people to engage with a cause? That for me is the fundamental wicked problem we face as a world. I say that because unless we can crack it, there is no point in even attempting to solve any other problem. …